I have had SEVENTEEN scheduled and missed appointments with their installers. They did not even call to inform me that they were not coming.
During the initial installation, one of their installers bored NINE holes in my wall, cut an electrical wire and left without even telling what he had done. I had a fire in my wall that night. My home is log and within minutes your house can be beyond saving. Thankfully I had good and working smoke detectors that awakened me in the middle of the night.
As a contractor, I knew to pull the meter, tear out the wall, locate and isolate the damages, stop the spread and save my house and my life. Shaw has jerked me around for a year now and refuses to compensate me for the damages. And it gets worse. Email me at email@example.com and I will forward to you an email from their Patrick Lortie (supervisor of customer service) saying that Shaw will not be rushed and that they did not need my business----and it goes on and on.
And they are still billing me for service that only partially worked for three days. A bunch of dishonest crooks and thieves.
And that is the good things that I can say about Shaw Satellite. Russell Eller Burns Lake, BC